Pan Pacific Suzhou | Hotel in Suzhou

| 9.0 (524 Reviews) | 1 Bathroom

Suzhou Old Town Hotel | Pan Pacific Suzhou

Hotel in Suzhou Old Town, Suzhou

This smoke-free hotel features 4 restaurants, an indoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a sauna, an outdoor tennis court, and spa services.
Pan Pacific Suzhou offers 336 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 47-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Suzhou hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

259 Xin Shi Road, Suzhou, 215007, China

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Towels

Toothbrush and toothpaste

Toilet paper

Bathtub or shower

Bathrobes

Free toiletries

Soap

Bedroom

Blackout drapes/curtains

Air conditioning

Down comforter

Bed sheets

Safe

Phone

Slippers

Breakfast

Room service available

4 restaurants

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 68 for adults and CNY 68 for children

Free bottled water

Free tea bags/instant coffee

Minibar

Electric kettle

Parking

Onsite parking options include a garage

Height restrictions apply for onsite parking

Electric car charging station on site

Limited onsite parking

Accessibility

Stair-free path to entrance

Wheelchair-accessible lounge

Wheelchair-accessible fitness center

Wheelchair-accessible public washroom

Elevator

Wheelchairs available on site

Elevator door width (inches): 47

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Wheelchair accessible (may have limitations)

Activities

Tennis

Golf driving range

Fitness center

Seasonal outdoor pool

Table tennis

Lifeguards on site

Steam room

Spa services

Indoor pool

Outdoor tennis court

Billiards/pool table

Sauna

Entertainment

Satellite channels

47-inch flat-screen TV

General

Business center

Meeting rooms - 11

Conference space (12917 square feet)

Elevator

Gift shop/newsstand

Banquet hall

Vending machine

Chinese (Mandarin)

English

Smoke-free property

Guest Services

Laundry facilities

Indoor pool

Seasonal outdoor pool

24-hour front desk

Wedding services

Luggage storage

Laundry facilities

Concierge services

Daily housekeeping

Porter/bellhop

Dry cleaning service

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in all rooms: Free WiFi

Outdoors

Lifeguards on site

Pool umbrellas

Pool sun loungers

Garden

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 6 pm early check-in subject to availability late check-in fee: 50-percent of room rate for check-in between 1:00 pm and 6:00 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding. rollaway/extra beds are available for cny 300.0 per day.

Payment Policy

Fee for buffet breakfast: approximately cny 68 for adults and cny 68 for children late check-in fee: 50-percent of room rate for check-in between 1:00 pm and 6:00 pm rollaway bed fee: cny 300.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Joel

May 8, 2026 11:17:49 PM

Review Score: 10

Summary: Great hotel. It is a bit of a maze but in the end you figure it out. Nice staff. Good restaurants. I was surprised to see an Italian restaurant and it was very good as well with an Italian born chef.

See All Reviews

Room Arrangement

Room Info	Facilities
Premier Balcony Twin Room Size: 388.00 square feet m² 2 Large Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Ping - 11, Balcony, Square meters - 36, Square feet - 388.00, Bed count minimum 2, Bed count maximum 2
Premier View King Room Size: m² 1 King Bed	General Rollaway/extra beds (surcharge), Number of bedrooms - 1, Courtyard view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Premier Twin Room Size: 344 square feet m² 2 Twin Beds	General Square meters - 32, Rollaway/extra beds (surcharge), Square feet - 344, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Ping - 10, Bed count maximum 2
Premier Balcony Suite Room Size: 732 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Dining table, Square feet - 732, Kitchenette, Number of bedrooms - 1, Square meters - 68, Extra bed count 1, Number of living rooms 1, Separate dining area, Free cribs/infant beds, Ping - 21, Turndown service, Garden view, Separate sitting area, Balcony, Smart speaker, Bed count minimum 1, Bed count maximum 1
Two Bedroom Executive Suite Room Size: 1184 square feet m² 3 King Bed and Large Twin Beds	General Rollaway/extra beds (surcharge), Kitchenette, Number of bedrooms - 2, Ping - 33, Courtyard view, Bed count maximum 3, Extra bed count 1, Number of living rooms 1, Square meters - 110, Square feet - 1184, Free cribs/infant beds, Bed count minimum 3
Premier King Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Rollaway/extra beds (surcharge), Square feet - 344, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds, Ping - 10
Family Triple Room Room Size: m² 2 Queen Bed and Twin Bed	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Bed count minimum 2, Bed count maximum 2
Premier View Twin Room Size: m² 2 Large Twin Beds	General Rollaway/extra beds (surcharge), Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Family King Room Room Size: m² 1 King Bed	General No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Family Two Bedrooms Room Size: m² 2 Queen Beds	General Rollaway/extra beds (surcharge), Number of bedrooms - 2, Garden view, Smart speaker, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Family Suite Room Size: 689 square feet m² 2 Queen Bed and Large Twin Bed	General Square feet - 689, Ping - 19, Square meters - 64, Rollaway/extra beds (surcharge), Number of bedrooms - 2, Garden view, Smart speaker, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Pagoda Suite Room Size: m² 1 King Bed	General Rollaway/extra beds (surcharge), Kitchenette, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Premier Balcony King Room Size: 388.00 square feet m² 1 King Bed	General No rollaway/extra beds, Number of bedrooms - 1, Garden view, Ping - 11, Balcony, Square meters - 36, Bed count minimum 1, Square feet - 388.00, Bed count maximum 1, Free cribs/infant beds
Deluxe King Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Rollaway/extra beds (surcharge), No cribs (infant beds), Number of bedrooms - 1, Transfer shower, Square feet - 344, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 10
Deluxe Twin Room Size: 344 square feet m² 2 Twin Beds	General Square meters - 32, Rollaway/extra beds (surcharge), No cribs (infant beds), Square feet - 344, Extra bed count 1, Bed count minimum 2, Ping - 10, Bed count maximum 2
Premier King Grande Room Size: m² 1 King Bed	General Rollaway/extra beds (surcharge), Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Deluxe Suite Room Size: 689 square feet m² 1 King Bed	General Square feet - 689, Rollaway/extra beds (surcharge), Dining table, Ping - 19.36, Kitchenette, Number of bedrooms - 1, Separate bedroom, Extra bed count 1, Number of living rooms 1, Separate dining area, Free cribs/infant beds, Square meters - 64, Separate sitting area, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Pan Pacific Suzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Pan Pacific Suzhou have a swimming pool?

Yes, this Pan Pacific Suzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pan Pacific Suzhou?

Best-rates for the Pan Pacific Suzhou starts from $66 per night with includes Air Conditioner, TV, Business Services, Sports/Activities, Breakfast, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Toiletries, Guest Services, Parking, Pool, Spa, Restaurant, Child Friendly, Internet, Kitchen, Laundry, Bar with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Pan Pacific Suzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pan Pacific Suzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pan Pacific Suzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pan Pacific Suzhou?

Based on the information reported by the owner or manager, the Pan Pacific Suzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pan Pacific Suzhou?

Based on the information reported by the owner or manager, details for the cancellation policy for the Pan Pacific Suzhou are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $66